Intercontinental Cairo Citystars, An Ihg Hotel, Cairo
About the Hotel
Intercontinental Cairo Citystars, An IHG Hotel is situated in the vibrant Heliopolis area of Cairo and is part of the extensive City Stars Mall complex, offering both luxury accommodations and shopping convenience. The hotel features a striking lounge and outdoor terrace bar adorned with a hand-painted ceiling by renowned designers Bernard and Lucian Cassia. Guests can enjoy a distinguished culinary experience with authentic Lebanese cuisine, enhanced by live entertainment. Additionally, the hotel's strategic location places it minutes away from cultural landmarks and historic sites.
Location
Located in Nasr City, the hotel is directly connected to the City Stars Mall, offering easy access to shopping, entertainment, and dining. The hotel is conveniently situated near major transportation routes, facilitating exploration of Cairo's famed attractions like the Pyramids of Giza and Islamic Cairo. With an array of local amenities nearby and friendly residents, the area presents an engaging experience for travelers.
Rooms
The hotel offers a variety of accommodations including Classic King Rooms, spacious suites, and twin rooms designed for comfort and convenience. Each room features modern amenities such as air conditioning, flat-screen TVs, minibars, and tea/coffee-making facilities. Guests will find well-appointed bathrooms equipped with complimentary toiletries, bathrobes, and hairdryers. Many rooms provide beautiful views of the pool and city, ensuring a pleasant staying experience.
Eat & Drink
The hotel's dining selections include the Lebanese restaurant Fayruz, where guests can indulge in traditional flavors accompanied by live music. Al Khal offers a modern twist on classic Egyptian cuisine, while Shogun serves authentic Japanese dishes in an inviting atmosphere. Guests can also enjoy casual dining at the Pool Bar, perfect for refreshing cocktails and light snacks. A variety of dining venues cater to diverse culinary preferences, including brunch, exotic dinners, and themed shows.
Leisure & Business
The Lifestyles Health Club & Spa provides a comprehensive range of fitness and relaxation options, including state-of-the-art cardio and strength machines, massage services, and beauty treatments. For business travelers, the hotel features well-equipped event spaces designed to host meetings and conferences, enhanced by the Insider Collection's personalized delegate experiences. A dedicated executive lounge offers exclusive check-in, food and beverage services, ensuring convenience and privacy for guests.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Internet access
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Allergy-free rooms
- Elevator
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
- Pool tables
- Sports trainer
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Valet parking
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Casino
- Night club
- Entertainment
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness center
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Shallow end
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel is conveniently attached to a shopping center, making it easy for shopping enthusiasts. It is relatively near the airport and close to the biggest mall in Cairo, City Stars. However, there is noticeable noise from machinery disturbing the peace. The location is great for those who love shopping and want easy access to entertainment.
I stayed in a spacious room at the residence suites building opposite the main tower, equipped with everything I needed. However, the service had some communication issues and my experience was slightly affected when my guests arrived. The hotel's location was convenient, near the airport and the Citystars mall, but the dining experience was not as luxurious as expected. Overall, it was a decent stay with room for improvement.
My stay was overall pleasant with clean and acceptable rooms. The service was exceptional, with courteous and helpful staff like Ms. Maria Gorge making a great impression. The hotel's location next to Citystars Shopping Center was convenient for commercial activities, but less so for exploring historic Cairo. The dining experience had its ups and downs, with friendly service but limited options. The facilities met expectations.
I absolutely loved my stay at this hotel! The rooms were impeccable in terms of cleanliness, space, and entertainment, plus the work desk was ideal for getting some tasks done peacefully. The atmosphere was comfortable and quiet, making for a restful experience. The service was extraordinary, with incredibly supportive and friendly staff, especially a standout experience with Mr Ahmed Hasan at the reception. The location was excellent, near the airport and in a busy area, perfect for business trips with easy access to key places. The dining options were fantastic, offering a wide variety of delicious Egyptian flavors. Overall, a superb hotel with top-notch amenities!
The hotel is in a prime location attached to a mall, ensuring a convenient and fulfilling stay. The rooms lack full carpeting but offer a modern pyramid mock-up by the pool, providing a unique touch. The service may not handle large groups well, as experienced with the challenges faced during a meeting. However, the location offers excellent shopping opportunities, making it a well-situated choice for travelers.
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